- Does PSINet provide support for my hardware and/or software?
We do not provide specific support for any hardware or software that we did not
supply. Some of our analogue and ISDN services include the provision of a router,
which will be supplied fully configured, and we will provide the necessary support
to make changes to that configuration if needed.
While we are able to offer general advice on configuring some of the more popular
software packages used on the Internet, there are so many available that it
would be impossible for us to keep up to date with all of them. More complex
packages, such as mail gateways and web administration software, will have support
available from the vendor, and we recommend that you contact them for any
specific help.
- Do you have a policy on Net Abuse?
Yes, we do. See our Net Abuse pages
for more information.
- Do you provide additional consultancy services (e.g, HTML authoring)?
No, but we can recommend some of our business partners who do. Please call
or email us for more information.
- How do I transfer a domain name from PSINet to another provider?
Take a look at our Transfer Information page.
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